Although being the largest airport of Vietnam, Tan Son Nhat Airport still has space for improvement. Still, numerous passengers who have visited this airport all appraised that this could be the best airport in term of services and infrastructures in Indochina peninsula.
– Many passengers comment that the staff and officers at this airport are nice, intimate and courteous which is much better than at its counterpart Noi Bai Airport in Hanoi. From immigration officers, security guardians to other staff, all of them keep friendly and helpful manner to each passenger they meet. Especially with international passengers, they are nicer and more courteous to show the hospitality of Vietnamese to foreigners.
– Spacious and airy hall for passengers to rest and wait for their flights, therefore guests do not feel too noisy and uproarious staying at this airport. There are also numerous comfortable couches and chairs for passengers to take a shot nap or sleep before the flights.
– Custom and flight procedure here are extremely rapid so passengers do not waste a lot of time stand at security court and check from head to toes. No fingerprints checking, fast immigration checking and stamping, and passengers can pass security gates fast.
– Common comment of passengers after being at Tan Son Nhat Airport is that the place is always clean. The housekeepers do a great job in keeping all halls, terminals and other areas in quality hygiene standard.
– One negative point of Tan Son Nhat Airport is the taxi service at the main entrance of the airport. There are many taxi companies operating at this area, but many of them are low in quality but charge customers higher than other, and even higher to foreigners. Passengers should only choose to travel by reputable suppliers like Saigon Air Taxi, Vinasun Taxi or Mai Linh Taxi.
– Another issue at this airport is there are plenty of petty thieves who take advantage of negligence of passengers to steal valuable items from them. The security team at the airport cannot cover all area, so each passenger should be a guardian themselves to keep an eye on their luggage.
– Also there are various shops and kiosks with famous brands are at this airport, kinds and diversity of products here are pretty low. There are only some model of products for each type of goods, and furnishing of shops here is totally nor as attractive as other shops outside